Frequently Asked Questions
Everything you need to know about DARCHE style and service.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. As DARCHE silhouettes range from slim to oversized, we recommend checking the individual garment dimensions before purchasing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5-7 business days of receipt, and you can opt for a full refund or store credit.
Do you offer international shipping?
Yes, DARCHE ships worldwide. Shipping costs and delivery timelines vary by destination and will be calculated automatically at checkout. Please note that international orders may be subject to local customs duties.
How should I care for my DARCHE garments?
To ensure longevity, we recommend following the care instructions on the internal label. Most of our high-quality fabrics benefit from cold washes and air drying to maintain their shape and texture.
Can I modify or cancel my order after it has been placed?
We aim to process orders as quickly as possible. You can modify or cancel your order within 60 minutes of placement by contacting our support team. Once the order has entered the shipping phase, it cannot be changed.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.